In certain areas of this site you may choose to share personal information with us, such as your name, address or even your driving interests. We may use this information for marketing research and other marketing and service related purposes like sending brochures you request and keeping in touch by e-mail. Any personal information you choose to share with us will not be disclosed to anyone outside of Tata Motors, our related companies, or our business partners who are contractually obligated to keep personal information confidential, unless required by law (see Tata Motors Financial Services Privacy Policy below for details). We will never exchange or sell your personal information to any other company. Customer telephone calls may be recorded to protect you and our staff.

To set up an account, we do ask users to provide a valid VIN for vehicles purchased in India. In order to set up an owner's circle account we do require users to provide a valid email address, as well as create a unique user name and password. In addition this area allows you to receive personalized Tata Motors news and information via email. Users can be removed from the Owners' Circle by emailing a request to the Webmaster.

All information in our possession requires a unique password and username to access it. With this password you can edit, delete or add to information you have shared while visiting our site. Additionally, the information you include in a credit application is secure while in transit to us.

We collect anonymous information about every visit to our site by tracking Internet Protocol (IP) addresses on an aggregate basis. We do not link IP addresses to any personal information associated to the individual visitor. We use this information only to determine how to make future visits more convenient and productive for all Tata Motors enthusiasts. We also collect browser type, access time, and the URL where a user is entering or exiting the site.

Cookies produce a luxury and convenience similar to that of memory seats. They save you the trouble of reentering certain information in some registration areas; help to deliver content specific information to you, and track which sections of the site are most popular. The cookies we use are elements of data stored by your browser on your hard drive. Usage of a cookie is in no way linked to any personally identifiable information. They are used on the site only to store and access the unique username and e-mail address you have provided us. For example, in the registration area requesting your user name and e-mail address, cookies allow us to fill in that information for you. Our use of cookies is controlled and guided by our policy on confidentiality shown above.

You will only receive e-mails or mailings from Tata Motors if you have requested to be on our correspondence list. If you are currently on our list and do not wish to receive further information from us, simply tell us by updating your preferences. Any personal information you share with us can be updated at any time.

When a user's personally identifiable information changes (such as zip code), or if a user no longer is interested in our service and we are notified of such changes, we will endeavor to correct, update or remove that user's personal data provided to us. Your Personal information can be updated at any time.

Though our site contains links to other sites, we are not responsible for the content, links or privacy on any of those sites.

We use e-mail links throughout the site to allow you to contact us directly with any questions or comments you may have. We read every message and try to reply promptly to every one. Information in the message is used to respond directly to your comments or questions. We may also file your comments to improve the site and programs, or review and discard the information. Your personal information is not shared with third parties without your explicit permission.

In order to register for the Tata Motors Financial Services, specifically for our online personal banking we require information such as name, email address and mailing address. We also required additional information such as social security number, drivers license and date of birth. The information is strictly used to verify a person’s identity and is not shared with any other party without your explicit consent.

The banking services site has SSL Version 3 (Secure Sockets layer) from Netscape. This provides a "security handshake" to initiate the connection. This encrypts and decrypts the data sent. The encryption is based upon technology that uses military-grade public/private key encrypted information in the client request and server response. All information is fully encrypted, such as the content of terms submitted (i.e., credit card numbers), access authorization information (such as user names and passwords), and data returned from the server to the client. Secure SSL sessions are established in Tata Motors Online Services areas where your personal information is being transmitted, including online services, account related e-mail, and customer service areas.

The servers are protected by several security mechanisms. First, Filtering Routers restrict access to only approved network paths. Second, firewalls limit access and prevent certain attacks. Hewlett Packard’s Virtual Vault backs up checkpoint Firewall-1, a leading product in the firewall industry. Virtual Vault helps create a secure environment for financial Web applications and helps protect against errors in server software and its applications. Application and Insider Security: Virtual Vault also provides strong authentication of customers and proper enforcement of authorization for transaction requests. Within Virtual Vault there is an application that provides the only access between inside and outside compartments. The Trusted Gateway also validates URL references and performs certain other calculations to prevent unauthorized scripts from being executed. Virtual Vault also has insider security application. With Virtual Vault, users must log into their own accounts and may access only the administrative commands for which they have authorization. Virtual Vault also provides an audit trail to trace unusual or unauthorized transactions.

The server must interface to the external server that is used by the financial institution for core processing, such as balance inquires, history inquiries, and monetary transactions. These interfaces are done through firewalls and Encrypting Routers using Virtual Private Network (VPN) technologies. VPN creates a secure encrypted tunnel from a router or firewall to a matching device on the other end of the network.